{"id":6535,"date":"2025-06-06T11:36:43","date_gmt":"2025-06-06T04:36:43","guid":{"rendered":"https:\/\/www.thaivp.com\/?page_id=6535"},"modified":"2025-06-06T11:37:45","modified_gmt":"2025-06-06T04:37:45","slug":"seniorcustomerrelationsofficer","status":"publish","type":"page","link":"https:\/\/www.thaivp.com\/en\/careers\/seniorcustomerrelationsofficer\/","title":{"rendered":"Senior Customer Relations Officer"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"6535\" class=\"elementor elementor-6535\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c6d288b elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c6d288b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-67e6ec4\" data-id=\"67e6ec4\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-dc75521 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dc75521\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ffa8556\" data-id=\"ffa8556\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b3d35f0 tvp-header-block elementor-widget elementor-widget-heading\" data-id=\"b3d35f0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 18-06-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><p class=\"elementor-heading-title elementor-size-default\">Senior Customer relations Officer<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2a3c034 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default\" data-id=\"2a3c034\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-0f13002\" data-id=\"0f13002\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ee482b9 elementor-widget elementor-widget-text-editor\" data-id=\"ee482b9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 18-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Location<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcbee87 elementor-widget elementor-widget-text-editor\" data-id=\"dcbee87\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Sukhumvit 18 (Nearby BTS Asoke)<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0bebc8 elementor-align-left elementor-absolute elementor-widget elementor-widget-button\" data-id=\"b0bebc8\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"#application-form\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Apply Now<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-c81112c\" data-id=\"c81112c\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ca730a3 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default\" data-id=\"ca730a3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-455a134\" data-id=\"455a134\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2f35a9b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2f35a9b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5331724\" data-id=\"5331724\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e43d3f6 elementor-widget elementor-widget-heading\" data-id=\"e43d3f6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Responsibilities :<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01c122e elementor-widget elementor-widget-text-editor\" data-id=\"01c122e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><p>Provide professional and timely customer service via website, social media platforms (e.g., Facebook, LINE), inbound and outbound calls, and email.<\/p><\/li><li><p>Resolve customer inquiries, issues, and complaints efficiently, ensuring a positive experience.<\/p><\/li><li><p>Coordinate directly with customers to gather information, confirm rental needs, and facilitate car booking inquiries.<\/p><\/li><li><p>Communicate with car owners to confirm availability and rental terms.<\/p><\/li><li><p>Check and verify car stock before finalizing any bookings to ensure real-time accuracy of vehicle availability.<\/p><\/li><li><p>Coordinate with internal teams and car owners to manage fleet readiness.<\/p><\/li><li><p>Prepare and maintain daily and monthly booking summaries and transaction logs.<\/p><\/li><li><p>Generate detailed commission reports for car owners.<\/p><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0fd584 elementor-widget elementor-widget-heading\" data-id=\"d0fd584\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qualifications :<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3a3d53 elementor-widget elementor-widget-text-editor\" data-id=\"b3a3d53\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><p>Bachelor\u2019s degree in Business Administration, Communications, or related field.<\/p><\/li><li><p>Minimum 2\u20133 years of experience in customer service, preferably in car rental, transportation, or e-commerce platforms.<\/p><\/li><li><p>Strong interpersonal and communication skills (both verbal and written).<\/p><\/li><li><p>Experience handling service via social media and call platforms.<\/p><\/li><li><p>Good analytical and organizational skills with attention to detail.<\/p><\/li><li><p>Ability to work under pressure and handle multiple tasks efficiently.<\/p><\/li><li><p>Service-minded, proactive, and solution-oriented.<\/p><\/li><li><p>Able to work as a shift<\/p><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-929f716 elementor-widget elementor-widget-heading\" data-id=\"929f716\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Who we are?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-418e49d elementor-widget elementor-widget-text-editor\" data-id=\"418e49d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We are a small and dynamic start up backed by a large automotive conglomerate. Eazy car is all about improving the vehicle ownership experience for our member. We give people that are typically underserved, the opportunity to own a vehicle totally risk-free and hassle-free. We do this by providing a complete solution of vehicle, service, insurance and support for a fixed monthly subscription. We work at a fast pace with a focus on results. Our vision is a future whereby all vehicle ownership uses the Eazy Car subscription model. If you also believe in this vision then join our team and drive the next era of vehicle ownership with us!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40258a2 elementor-widget elementor-widget-heading\" data-id=\"40258a2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u0e27\u0e34\u0e18\u0e35\u0e01\u0e32\u0e23\u0e2a\u0e21\u0e31\u0e04\u0e23<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d186a27 elementor-widget elementor-widget-text-editor\" data-id=\"d186a27\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol><li>\u0e2a\u0e21\u0e31\u0e04\u0e23\u0e1c\u0e48\u0e32\u0e19\u0e40\u0e27\u0e47\u0e1a\u0e44\u0e0b\u0e15\u0e4c thaivp.com<\/li><li>\u0e2a\u0e48\u0e07 Resume \u0e21\u0e32\u0e17\u0e35\u0e48 E-Mail<\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ec0eda elementor-widget elementor-widget-heading\" data-id=\"9ec0eda\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-157e7b3 elementor-widget elementor-widget-text-editor\" data-id=\"157e7b3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>HR<br \/>\u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17 \u0e44\u0e17\u0e22 \u0e27\u0e35.\u0e1e\u0e35. \u0e04\u0e2d\u0e23\u0e4c\u0e1b\u0e2d\u0e40\u0e23\u0e0a\u0e31\u0e48\u0e19 \u0e08\u0e33\u0e01\u0e31\u0e14<br \/>1871 \u0e0a\u0e31\u0e49\u0e19 3 \u0e2d\u0e32\u0e04\u0e32\u0e23 B \u0e40\u0e25\u0e02\u0e17\u0e35\u0e48 304 \u0e16\u0e19\u0e19\u0e40\u0e1e\u0e0a\u0e23\u0e40\u0e01\u0e29\u0e21 \u0e41\u0e02\u0e27\u0e07\u0e2b\u0e25\u0e31\u0e01\u0e2a\u0e2d\u0e07 \u0e40\u0e02\u0e15\u0e1a\u0e32\u0e07\u0e41\u0e04 \u0e08\u0e31\u0e07\u0e2b\u0e27\u0e31\u0e14\u0e01\u0e23\u0e38\u0e07\u0e40\u0e17\u0e1e\u0e2f 10160<br \/>\u0e42\u0e17\u0e23\u0e28\u0e31\u0e1e\u0e17\u0e4c : +66 2 033 5031 &#8211; 5<br \/>\u0e2d\u0e35\u0e40\u0e21\u0e25 : hr@thaivp.com<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8281916 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"8281916\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"#application-form\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-right\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Apply Now<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7213b3c elementor-section-full_width elementor-section-height-min-height application-form elementor-section-height-default elementor-section-items-middle\" data-id=\"7213b3c\" data-element_type=\"section\" id=\"application-form\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b3d7cf\" data-id=\"7b3d7cf\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7530dd6 elementor-widget elementor-widget-heading\" data-id=\"7530dd6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Application form<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2578568 tvp-header-block elementor-widget elementor-widget-heading\" data-id=\"2578568\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\u0e2a\u0e21\u0e31\u0e04\u0e23\u0e07\u0e32\u0e19<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f42322 elementor-widget elementor-widget-text-editor\" data-id=\"0f42322\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u0e01\u0e23\u0e38\u0e13\u0e32\u0e01\u0e23\u0e2d\u0e01\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e43\u0e2b\u0e49\u0e04\u0e23\u0e1a\u0e16\u0e49\u0e27\u0e19\u0e2a\u0e21\u0e1a\u0e39\u0e23\u0e13\u0e4c<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c2e16b elementor-widget elementor-widget-shortcode\" data-id=\"5c2e16b\" data-element_type=\"widget\" id=\"#application-form\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2114-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/6535#wpcf7-f2114-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/6535#wpcf7-f2114-o1\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"2114\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.7.7\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2114-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_uacf7_hidden_conditional_fields\" value=\"\" \/>\n<\/div>\n             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