Responsibilities :
Provide professional and timely customer service via website, social media platforms (e.g., Facebook, LINE), inbound and outbound calls, and email.
Resolve customer inquiries, issues, and complaints efficiently, ensuring a positive experience.
Coordinate directly with customers to gather information, confirm rental needs, and facilitate car booking inquiries.
Communicate with car owners to confirm availability and rental terms.
Check and verify car stock before finalizing any bookings to ensure real-time accuracy of vehicle availability.
Coordinate with internal teams and car owners to manage fleet readiness.
Prepare and maintain daily and monthly booking summaries and transaction logs.
Generate detailed commission reports for car owners.
Qualifications :
Bachelor’s degree in Business Administration, Communications, or related field.
Minimum 2–3 years of experience in customer service, preferably in car rental, transportation, or e-commerce platforms.
Strong interpersonal and communication skills (both verbal and written).
Experience handling service via social media and call platforms.
Good analytical and organizational skills with attention to detail.
Ability to work under pressure and handle multiple tasks efficiently.
Service-minded, proactive, and solution-oriented.
Able to work as a shift
Who we are?
We are a small and dynamic start up backed by a large automotive conglomerate. Eazy car is all about improving the vehicle ownership experience for our member. We give people that are typically underserved, the opportunity to own a vehicle totally risk-free and hassle-free. We do this by providing a complete solution of vehicle, service, insurance and support for a fixed monthly subscription. We work at a fast pace with a focus on results. Our vision is a future whereby all vehicle ownership uses the Eazy Car subscription model. If you also believe in this vision then join our team and drive the next era of vehicle ownership with us!
วิธีการสมัคร
- สมัครผ่านเว็บไซต์ thaivp.com
- ส่ง Resume มาที่ E-Mail
ติดต่อ
HR
บริษัท ไทย วี.พี. คอร์ปอเรชั่น จำกัด
1871 ชั้น 3 อาคาร B เลขที่ 304 ถนนเพชรเกษม แขวงหลักสอง เขตบางแค จังหวัดกรุงเทพฯ 10160
โทรศัพท์ : +66 2 033 5031 – 5
อีเมล : hr@thaivp.com
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